In NUCOMPLEMENTS our clients have a term of 15 calendar days from the receipt of the order to exercise his right of change or desistimiento proceeding to the return of the article, (according to the final disposition 2.2 of the law 3/2014 of March 27 that it modifies elArt. 44 of the Law 7/1996, of January 15 of Arrangement of Retail Trade modified by the Law 47/2002, of December 19).
If for any reason you are not satisfied by the product that you have acquired across our page www.nucomplements.com, it can return it in the space of 15 days after the delivery. The return of the articles or the products must do directly us with a previous notice to the following e-mail: firstname.lastname@example.org, in that it must indicate your number of order to us.
Only there can be returned the products that have not been used and preserve the original packing, accompanied of the invoice or a copy of the original one. The responsibility and the costs of the sending of the return run for your own account.
The direction of our store is the following one:
• NU complements
• C/ Garriga i Roca 90 1º
• 08032 – Barcelona – España
The returns without postage will not be accepted. If you decide to return a product you have to liberate it correctly and it send to the direction that this in his invoice. Next to a brief description of the complaint on the article, always you have to send the invoice or a copy of the original one. Also you have to indicate if you wish a product substitute and, in case of wanting it, about what product it treats itself. If you wish a return of money you have to mention his name, direction and his number of bank account. Only if you have mentioned his number of bank account we will be able to proceed to do a return of the payment of his product. The postage and handling or receipt will not be paid. In case it is an our mistake the return will be to our post.
Get in touch with us in email@example.com